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All items purchased from getkeysmart.com ship within 24 hours unless otherwise stated.
You can return any undamaged items within 30 days of receipt. To start a return and learn more about our return policy, click here.
All new KeySmarts purchased at GetKeySmart.com come with a 2 year warranty.
If your KeySmart breaks under normal wear and tear within 2 years of purchase, we will replace it for you. Click here for more details.
The bad customer service after purchase.
When this go wrong they don't provide support.
Having started with an original on kick-starter, and being the techie that I am, I couldn't resist upgrading to a keysmart pro. I love that all my keys are still kept tidy in my pocket, and that I can track my keys on my phone, or find my phone using my keys.
Ran into an issue with KeySmart Pro and was able to get it resolved immediately with the help of KeySmart representative. All companies could benefit in following Key Smarts level of customer service.