Urban 21 Commuter Backpack FAQ

Question: Is the bag water resistant?

Answer: Yes, the Urban 21 Commuter Backpack is 100% water resistant. You can feel safe taking it out in a heavy rain.  

It also has two pockets that are 100% waterproof, so if you wanted to go swimming with your bag, you could keep your valuables dry.

The Urban 21 Commuter Backpack also has a rain cover that can be purchased which will keep the outside of your bag clean and dry. 

Urban 21 Commuter Backpack Rain Cover

Question: Is there a pocket for laptops?

Answer: Yes, there is an insulated laptop pocket. And there is also a smaller pocket for your iPad. I don’t carry an iPad so I put my bike lock in the smaller pocket. (Bikers Rule! Sorry car people)

Laptop Pouch

Question: Are there small pockets for passports and wallets that will keep your stuff safe?

Answer: Yes, we a hid a pocket in the back of the bag which is impossible to steal from if you are were wearing the backpack.

We also have 100% Waterproof hardshell built into the top of the backpack that has pockets for your wallet, passport, and other valuables.


Question: Are their pockets to organize smaller items like pens, glasses, and small notebooks?

Answer: Yes, the Urban 21 Commuter Backpack has a hard-shell built into the top of the bag. So you can store your glasses and other valuables without worrying about them getting crunched. (see pic above)

We also have a pocket organizer that is available for purchase with the bag. The pocket organizer has slots for your pens, your business cards, your wallet, and it can also carry your iPad. 

Pocket Organizer


Question: Does the Urban 21 Commuter Backpack have a pouch for a portable charger?

Answer: Yes, there is a dedicated pouch for a portable charger. You can run the charging cables from your charger through the hard-shell so you can charge your phone while keeping it safe in the hard-shell.

We will also be releasing a KeySmart branded portable charger that has 10000 mAh of power and an ultra-fast charging port. (Its also made from aluminum and feels/looks really nice.)

Question: When will the bag be released?

Answer: We are planning a presale on September 16 and then the first 500 bags will be shipped on September 25, 2018.

We only have 500 backpacks coming in our first shipment. So if you want one, you should purchase one on September 25, 2018. Check your email for more info.  To subscribe to our list, please email Andrew@MyKeySmart.com

Question: How much will the Urban 21 Commuter Backpack cost?

Answer: The Urban 21 Commuter backpack will start at $189.99 but will retail for $239.99.

Why so much? This bag was designed to be the nicest, most functional bag you ever carry.

We haven’t gotten a chance to explain all the features and show you all the parts of the bag, but every piece of this bag is top of the line.