Frequently AskedQuestions

The KeySmart SmartLock is a TSA compliant combination lock with built-in FindMy tracking. You can use SmartLock to secure your luggage from theft while allowing TSA members to gain access to your luggage without destroying the lock.

SmartLock uses the Apple FindMy network to allow you to track your luggage directly from your Apple devices. You can see the Lock's luggage on a map, ring it from your phone, and use the over 1 billion Apple devices to find your luggage if it is lost.

1. Download the Apple Find My app if you don't already have it
2. Press and hold the button on your SmartLock until the LED flashes
3. On your iPhone or iPad, go to Find My app → Items → Add Item
4. Follow the on-screen instructions to complete pairing
5. Name your SmartLock (e.g., "Travel Suitcase")

Yes! SmartLock is TSA compliant and can be opened by TSA agents without the need to destroy the lock. This makes it perfect for traveling and keeping your luggage secure.

No, SmartLock is only compatible with the Apple FindMy network.

The locking features of the SmartLock do not rely on battery and will still function if the battery dies. When the battery gets low, your Apple device will notify you that it is time to replace the battery. You can simply replace the battery by removing the battery cover on the back and inserting a new CR1632 battery.

Orders ship the next business day and arrive within 5 days.

Yes! You can see our return policy here.