Reviews

Read genuine reviews from our happy customers on KeySmart®!
Based on 14409 reviews
65%
(9328)
11%
(1582)
7%
(939)
5%
(683)
13%
(1877)

Cool

P
Expansion pack
Paul Nichols
Expansion pack

The expansion pack is great as i had 8 keys and i think i could fit a couple more. Regards Paul 👍

P
Shipping insurance
Paul Keahey

If you fulfilled it 25 days ago I should have got it by now. I haven’t received anything

Still waiting . I would like an answer

I’ve given a poor star rating because I emailed you asked about the limit on how many phones I have to parre with you smart cards and never received an answer.my question was why can’t I add more than two phones to your smart cards ? I’m still waiting

Thanks to Keysmart for promptly replacing what appeared to be faulty cards after around one month of use The replacement cards are currently working well but only time will tell hence only 4 stars for now

H
Quick Disconnect
Henry Longmore
Solid choice for quick key changes to reduce bulk

On any given day, I could need one of three sets of keys, and one of two car key fobs, plus key chain scan cards for medical offices. Two sets go on my Key Smart, and I initially had one Quick Disconnect for one of my car key fobs. I decided to get two more, one for the third set of keys and one for the other end of my KeySmart (opposite the initial car key fob Quick Disconnect). It's nice now to just quickly change out what keys I'm using and reduce the bulk in my pocket and the potential noise while walking.

Same issue with others

Item can’t be found suddenly and when I tried to reinstall, it can’t be found again!

No FAQs, troubleshooting info on the website too. It’s frustrating.

Unreliable

Shows my item at random spots that I pass even though I have it in my possession. Can’t get it to connect and play a sound. Would not recommend

Love the Original

I have used the original for quite a few years. I started with the black and upgraded to the red a couple years later. I use it for the keys I need on hand, but do not use daily.

iPro failed to connect when I lost my keys

I have used the Key Smart original for years. I loved it! I decided to upgrade to the iPro after loosing my keys while outside. I lost my keys again (5/13/24) and the iPro failed. It last showed connected a month before (4/14/24) and the battery was charged at that time. Very disappointed. This time I lost my keys permanently.

Dati ordine errati

Ho fatto un ordine ma mi sono accorto di aver scritto l’indirizzo e-mail errato quindi non ho ricevuto la conferma d’ordine e non ho trovato nel sito “it.getkeysmart.com” possibilità di comunicare con qualcuno per indicare l’indirizzo e-mail corretto. Potete aiutarmi?

Ciao Max,
Grazie mille per il tuo recente acquisto!
Vedo che abbiamo già aggiornato l'indirizzo e-mail associato al tuo ordine.
Dovrebbe ricevere presto le informazioni di tracciamento! Se ha bisogno di qualcos'altro, ci faccia sapere via e-mail.

Works great and very slim! Just what I needed.

B
Quick Disconnect
BUTCHBUM58
Quick Disconnect

Handy device. Strong magnet. Well made.

Stopped working after a couple of months

Shows as unreachable even though it’s next to my phone, and after removing from findmy can’t be added again. Waste of money.

Hello A.W.,
One of our agents will contact you to resolve this issue. Please check your email.

r
KeySmart® Max
remco van geel
What i think?

A Premium product with super support!!

M
KeySmart® iPro
Mike Wood
Great!

I have used Key Smart for several years with great results, however when I saw they had a new one that would help me keep track of my keys via my iPhone I decided to give it a try. It works great and as advertised and is not too bulky to carry in my pocket as I did my original Key Smart. I would recommend it to anyone who doesn't want to lose their keys!

DO NOT WASTE YIUR MONEY

I bought this because it said it works with find my on iPhone. I opted for this instead of buying a keychain with an actual AirTag holder.
I was at my grandsons birthday party at a bowling and Game Center and my keys were lost. I thought no problem I’ll be able to find them I mean it works with find my right? NOPE

The only thing it found was that my keys are in this massive building somewhere and it will not connect to the keychain to make a sound for me to locate them not to mention it doesn’t have the nearby feature like my AirTags do….

I had to get someone to drive 150 miles to bring me my spare key because it costs so much to replace my car key… what’s so frustrating is that it still shows my keys are there somewhere and no one can find them.

I should have just put an AirTag on my keys. My other items that have an AirTag and do actually work with find my located the items they were attached to in the same building.

I think Keysmart should buy me a replacement key and refund my purchase for this falsely advertised product.

DO NOT BUY THIS IF YOU WANT TO BE ABLE TO FIND YOUR LOST KEYS

Hello Sandy,
One of our agents will contact you shortly. Please check your email.

P
KeySmart® Original
Paul Nichols
Smart key

Good product.

Hello Paul,
Thank you for your support and satisfaction with our products!
In case you have any concerns about your order, please let us know by email so we can address it.

8 years later

I’ve been using my original key smart key organizer for over 8 years and it’s still holding up great. There are obviously usage marks, but still works exactly the same way it worked when I bought it.

L
KeySmart® Rugged
Lebon Bruno
My order

I have not received my order to date and no information has been communicated to me.

Hello Lebon,
We'll help you receive your order. Kindly check your inbox so we can help you out.

doesn't always find the device.

Hello Michael,
Please check your email inbox, so we can help you resolve this.

Works to find keys (when charged) doesn't find phone

I had a keysmart tile app for years and it would help me find my keys and phone. I was disappointed to find out that my ipro doesn't help you find a missing phone, super disappointing that it is the same price with less features.